Catastrophe Useful resource Group (DRG) is a logistics supplier that gives customized, turnkey options to offer shoppers the most secure, most effective path to speedy restoration and restorations. DRG offers different lodging, distant web site energy era, base camp hygiene, catering providers, and extra.
DRG’s shoppers prioritize lightning-quick setup and high-quality providers. Invoice Logan, DRG’s Director of Logistics, says, “The entire thing is about getting prospects’ lights again on.”
In an emergency, there’s no such factor as “too quick.” That’s why Invoice and his staff are at all times searching for methods to arrange much more safely and quicker. They contacted FleetUp as a result of they had been having issues overcoming two obstacles. First, managers had hassle discovering cell sleepers deployed within the subject. Second, dispatching of property was carried out manually when assigning property.
Selecting up velocity with geofences and FleetUp’s superior map
When DRG added FleetUp to their operation, they might immediately retrieve the standing of each asset on a single real-time map. With one look, Invoice and his staff may see which property had been enroute and which had been working late.
By protecting administration knowledgeable, all the staff works quicker, safer, and extra effectively. Invoice stated, “I just like the map, however I can’t sit by the pc all day to see precisely when property enter and exit base camps.” He creates geofences round camps and units up automated alerts that go straight to his e mail. “I at all times know when each trailer arrives and leaves.”
Base camps must accommodate wherever from 500 to 1,000 workers or extra; they’ve to incorporate catering, tents, and extra. Pure disasters make the setup course of exponentially harder.
“After a storm, you by no means know what your base camp web site might be like,” Invoice stated. Dwell ETA helps DRG’s on-site employees see precisely when every asset is scheduled to reach, to allow them to resolve what must be cleared first and what order jobs must be finished in.
100% correct invoices
When producing consumer invoices, DRG wanted to know what number of miles autos traveled. However in pure disasters, roads are closed and visitors is unpredictable. That made their invoicing course of messy.
“Throughout a standard job, property go from level A to level B,” stated Invoice. “In disasters, property would possibly go from level A to level C, then lastly wind up at level B. The problem was to make sure our mileage counts had been correct.”
FleetUp’s automated studies gave DRG the info they wanted. By clicking a button, administration may see the particular routes that property took to get to base camps.
Simple onboarding and responsive buyer assist
DRG wished to trace their property instantly. No different monitoring units had been as straightforward to put in as FleetUp’s. Invoice stated. “Our guys had been capable of hardwire set up the units in 10 to fifteen minutes.”
Invoice was additionally was impressed by FleetUp’s assist. “Customer support could be very, crucial,” he stated. Each time DRG reached out, FleetUp responded inside half-hour.
“I’d suggest FleetUp to any colleague,” stated Invoice. “It’s product.”